"This was the most detailed and specific journey map I've ever seen and shows us how to successfully integrate CX work with marketing tactics and execution. Throughout this project House of Kaizen has always delivered high-quality work AND somehow managed to keep us grounded in a customer-centric mindset."
-Saul Sutcher, The Clorox Company
+263% Conversion rate
Hand-in-hand collaboration with Clorox's in-house team, Electro, to bring new insight, growth, and loyalty engagement across the family of Clorox brands.
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